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Vision, Mission & Values
VISION
Our Vision is to provide Micro Loans and financial access solutions to Civil Servants and Employees of selected companies.
MISSION
Our Mission is to aspire to become the leading Micro - Finance Institution in the entire East Africa region, with a reputation for leveraging on technology for speedy and convenient service delivery.
- CUSTOMER FOCUS: Our prime focus is to exceed the expectation of our customers. We value relationships and therefore treat our customers in a sensitive, considerate and responsive manner.
- INTEGRITY AND RELIABILITY: We hold close to us these moral principles and are committed to mutual respect in dealing with customers and all stake holders.
- EXCELLENCE: We take immense pride in the delivery of our services to gain customer confidence and trust.
- INNOVATION: We believe in the introduction of new ideas, methods and practices to enhance the provision of our products and services.
- SOCIAL RESPONSIBILITY: We are ethical in the conduct of our operations and contribute to the improvement of the lives of people, the community and the society we operate in.